RN - Nurse Navigator
● About Facility:
o 1 Medical Blvd. Winston-Salem, NC. Located on 7 th floor of the West Ardmore Tower in the Pediatric Clinic. This is a clinic located in the WFB hospital.
● Unit Information:
o Beds: 24 exam rooms
▪ Census? around 3,000 patients per month for RN Navigators
o Minimum Years of Experience required? 2 years clinic experience. Would prefer candidate who has Peds, GI, and/or Pulmonary experience, but not a firm requirement.
o Will you accept a first-time traveler? No
● Patient Types/Common Diagnoses:
o This position is in-basket management and phone triage. This is not an in-person, patient-facing position.
o Children and adolescents up to 18 years old. This position will cover the GI and Pulmonary subspecialties
o GI: constipation, reflux, hyperemesis, EOE, IBD, Crohn’s, celiac, blood in stool
o Pulmonary: asthma, bronchiolitis, vents/trachs, cystic fibrosis
● Required License, National Certification, Certs:
o BLS
● Skills required:
o Phone triage for above diagnoses, in-basket management, med refills, requests for paperwork from providers, etc. These are all established patients with this clinic.
● Support within the Department:
o Manager/Supervisor
o MAs to room patients
o 3 other RN Navigators in the same office
● Technology/Equipment:
o EMR: Ambulatory EPIC - preferred
o Unit specific equipment: Vital sign and EKG machine (utilized by direct patient care members), laptop, Microsoft Teams
● Floating: If yes, where?
o None
● Orientation (facility and unit) :
o NEO
o Will be partnered closely with other RN Navigators throughout contract to orient
● Other notes:
o Scrub Color: Royal Blue
o Parking: Free, employee parking deck
o Unit Culture:
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