Pharmacy Tech Support / Call Center Rep (Remote Work from Home) Job at IQVIA, Las Vegas, NV

  • IQVIA
  • Las Vegas, NV

Job Description

This remote call center role supports patients and pharmacies managing prescription assistance programs. The representative handles card activation, program eligibility questions, and troubleshooting for payment solutions. Requires pharmacy technician credentials, HIPAA certification, and 3+ years of call center experience.

Responsibilities

  • Handle customer requests via phone, email, fax regarding payment assistance programs
  • Activate co-pay cards, verify program eligibility, explain benefits to patients and pharmacies
  • Troubleshoot and resolve submission rejections and cardholding issues
  • Document resolution information and escalate unresolved cases to appropriate departments
  • Suggest operational improvements to management based on customer interactions

Requirements

  • High school diploma or equivalent
  • Pharmacy technician experience
  • HIPAA certification
  • Call center experience, 3+ years preferred
  • Medical claim processing experience (preferred)
  • Bilingual English/Spanish capability (preferred)

Compensation: $18.00 per hour

Job Tags

Hourly pay, Work from home

Similar Jobs

Lee Health

Nurse Navigator for Advanced Heart Failure Job at Lee Health

 .../ hour Offering Relocation Reimbursement of $8,500 plus 3 months of housing allowance $1800 per month The Heart Failure Nurse Navigator provides education, care coordination, and support for patients living with heart failure. This autonomous role involves triaging... 

AIRBUS

Senior Aircraft Avionics Technician - NHC (Contract) Job at AIRBUS

 ...Job Description About the Company Airbus Helicopters produces UH-72A Lakota helicopters for the U.S. Army and H-125 aircraft for civil and commercial customers at Columbus, Mississippi, on the eastern border of the state. The site hosts the helicopter manufacturing... 

ATC Travelers A

Registered Nurse (RN) - PACU Job at ATC Travelers A

 ...instructions. Qualifications* Education: Graduate of an accredited Registered Nursing program; BSN preferred.* License/Certification: Active, valid Registered Nurse (RN) license in the state of Virginia.* Certifications Required: BLS required within 90 days... 

Outlaw Trucking Group

Owner Operators Wanted | Box Trucks • Hot Shots • Straight Trucks Job at Outlaw Trucking Group

Looking for Owner Operators who want consistent freight and strong weekly revenue. We work with box trucks, hot shots, and straight trucks and offer flexible run options. If you're tired of searching load boards all day, we already have freight available. Earnings...

Alcedis GmbH

Clinical Research Associate (CRA) - U.S. Expert Network | Project Opportunities | Remote Job at Alcedis GmbH

 ...of hands-on experience working as a Clinical Research Associate (CRA) / Clinical Monitor ~ Experience in GCP-regulated...  ...high degree of ownership Experience with on-site monitoring and remote monitoring activities Willingness to conduct and support Site...