Location: Brooklyn & Queens, NY
Employment Type: Full-Time | Field & Office-Based
Do you have a passion for working with children and families? Are you looking for a role where you can make a real impact in your community? We're seeking a dedicated Care Manager to join our Health Home Serving Children (HHSC) program—supporting youth with complex needs to achieve wellness, stability, and success.
As an HHSC Care Manager, you'll serve as the primary point of contact for children with chronic conditions or behavioral health challenges and their families. You'll coordinate care across providers, schools, and support systems to ensure a comprehensive, child-centered plan of care is in place and followed.
Your work will span Brooklyn and Queens , meeting children and families where they are—at home, in the community, or virtually.
Conduct comprehensive assessments and develop individualized care plans
Coordinate medical, behavioral health, educational, and social services
Serve as a liaison between families, providers, schools, and support systems
Track and document progress toward health, social needs, and wellness goals
Coordinate transitional care from Emergency Room/Inpatient Admissions to ensure safe discharge to the community
Advocate for children's needs while empowering families
Attend regular supervisory and case conference sessions, trainings and other meetings, as assigned.
Passionate about child welfare, behavioral health, and equity in healthcare
Skilled in communication, cultural sensitivity, and problem-solving
Organized, proactive, and able to work independently and collaboratively
Comfortable navigating Brooklyn/Queens neighborhoods for field visits
Bachelor's degree in social work, psychology, sociology, education, nursing, public health, or a related field
At least 2 years of relevant experience working with children/families
Knowledge of Medicaid, Public Assistance, SNAP, and other and community-based services a plus
Valid NYS Driver's License or reliable transportation for community visits
Supportive, mission-driven team culture
Ongoing professional development and training
Competitive salary and full benefits (health, dental, PTO, 401k)
Opportunity to grow within a dynamic, expanding care coordination program
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